KinGlyph is a way to answer an older parent's technology questions once, so you never explain the same thing twice. You stick a small numbered QR sticker — a Glyph — on the thing they keep asking about: the TV remote, the thermostat, the washing machine.
When they scan it with their phone's camera, they can ask what they need with a few words, a photo or a short video. You answer once, with a short video, a YouTube video, pictures or written steps. Every scan after that plays your answer, any time they need it.
It is set up by a son, daughter or other family member — usually the person who gets the phone calls — for a parent or grandparent who finds technology frustrating. It works just as well for anyone who keeps explaining the same thing: a partner, a neighbor, a relative who lives alone.
No. They point their phone's camera at the sticker and the answer opens. There is no app to install, no account, no password and nothing to type to find an answer. You set everything up from your own account.
Typing is always optional. When they ask a question they can send a photo (up to 6) or a short video (up to 2 minutes) instead of words, and watching an answer never needs typing at all.
Most iPhones and Android phones from the last several years read QR codes with the built-in camera app: point the camera at the sticker and tap the link that appears. Answers play in the phone's web browser, so tablets and computers work too.
Half of what people ask about is on the screen in their hand, with nowhere to put a sticker. Each home has a home base page — bookmarked on their phone, tablet or computer — that lists every answer by where it is used and has an "Ask a question on this device" button. They never scan their own screen.
Print them from your account on standard address labels (Avery 5160, thirty to a sheet) or plain paper. Each one carries its own code and a large number, so you can match a sticker in their hand to a question on your screen. Professionally printed packs are planned.